This Is Service Design Thinking

BIS Publishers

This Is Service Design Thinking                  

O'Reilly

This Is Service Design Doing: Applying Service Design Thinking in the Real World

O'Reilly Media

This Is Service Design Methods: A Companion to This Is Service Design Doing, Expanded Service Design Thinking Methods for Real Projects

This is Service Design Thinking: Basics, Tools, Cases by Marc Stickdorn (2012-01-11)

This is service design thinking. : Beshikkusu tsuruzu keshizu : Ryoiki odanteki apurochi ni yoru bijinesu moderu no sekkei.

BIS Publishers

Good Services: How to Design Services that Work (English Edition)