Client Strategy

DUNOD

L'obsession du service client: Les secrets d'une start-up qui a tout misé sur l'expérience client

Harvard Business Review Press

Personalized: Customer Strategy in the Age of Ai

PEARSON

Culture client !: Réussir sa transformation      

1MIN30

Acquisition Strategy Design : Plan marketing nouvelle génération

FT Publishing

The Strategy Book: How to Think and Act Strategically to Deliver Outstanding Results

PEARSON (France)

stratégie clients : Points de vue d'experts sur le management de la relation client

EYROLLES

L'expérience client en pratique: Du design de service à l'accompagnement du changement

Dunod

Culture client: L'ultime différenciation entre les entreprises

The Multi-Jurisdictional Strategy: A Private Client’s Guide to Global Planning (English Edition)

DRES Media

The 5-Day Client Attraction Book Strategy: How Every Real Estate Entrepreneur and Business Owner Can Create A Book To Attract More Clients, Make More ... (And How To Get It Done In 5 Days Or Less)